It is easy to forget how quickly technology has reshaped the modern workplace.

In the early days of healthcare digitization, introducing “computers on wheels” (COWs) to the bedside revealed a startling reality.

Highly skilled, phenomenal nurses with decades of experience were suddenly confronted with a jarring tech gap many didn’t even know how to properly hold a computer mouse.

This stark contrast between immense professional expertise and navigating a digital environment isn’t just a story from the past; it is an ongoing challenge.