Is your business chasing every new AI tool on the market without seeing a measurable return on investment? You’re not alone. Hundreds of enterprises and mid-market companies get stuck in perpetual pilot projects because they fail to align emerging technology capabilities with concrete business outcomes.

On the latest episode of AIScento, host John Okoro interviewed Sarah Marshall to explore practical frameworks for evaluating AI tools, optimizing internal operating models, and scaling emerging technologies responsibly without risking quality or inflating operational costs.

In the rush to adopt artificial intelligence, many companies are making a costly mistake: throwing AI at broken operational processes and expecting magic.

Simply plugging an advanced language model into an inefficient workflow or a disconnected team will only automate confusion and accelerate operational failure.

In an in-depth interview on the AI Scento Podcast, John Okoro sat down with Sarah Marshall former executive at Google and Logitech and Founder/CEO of Operations Architect to discuss why AI adoption is fundamentally a leadership and operating model challenge, rather than a mere technology upgrade.